The Gremlin Social Help Desk

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Building a Report

You can create reports of your social media statistics to share at meetings or to help compare analytics.

To view or create a report:

1.) Go to the “My Tools” drop down in the top right corner of your screen and select “Reports.” This will take you to the “Reports” page. , where you can build, view, present and share reports for your Facebook insights, Twitter insights, and Klout influence. 

2.) To build a report, you’ll first need to click on the “Add New Report” button then select Facebook Insights, Twitter Insights or Klout Influence. You can also create a custom report.

3.) Let’s give an example with Facebook – just select the network you’d like to see a report from, then select the user you’d like to pull statistics from. We’ll select the Gremln page to see the Facebook insights for Gremln’s Facebook page. Click Next. 

4.) You’ll then enter a report title, and select a time frame for the period of time you’re reporting. The company details are pulled from the profile info you provided when you created your Gremln account. If this appears erroneous, you’ll need to change that information in your account settings. The report description is pulled from the type of report you selected.

5.) Depending on what feature level of Gremln you have, you can either have the Gremln logo on your report, or upload your own company’s logo for an individualized, branded report.

6.) Then click "Create Report.” You’ll now see a page of various sections for your Facebook insights. Your page likes, page views, engaged users, etc.

7.) You can rearrange the order of these individual reports by clicking on the grey title bar and dragging them to where you’d like them to go. Just click on the section you’d like to move, and drag it into the position you’d like it to appear and it will snap into place and renumber accordingly. 

9.) You can also edit or cancel certain aspects of the report. If you want to edit something on your report, simply click on the pencil and paper “edit” icon. This will bring up a pop-up screen. Here you can change the name and description of your report, the source the information is pulling from, the type of statistic you’d like to pull in, how you’d like your chart to look, your date range, and the position of the chart in the report.  

10.) When you have your report just as you’d like it, you can click “Export PDF“

Enjoy!

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